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Foundation Leadership - Online

SKU:
€850.00
€850.00
Unavailable
per item

ONLINE


This course is directed to heads of department/senior positions onboard who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.


Duration: 2 days intensive intensive afternoons from 14:30

Self-study: 24 hours



  • LEADERSHIP STYLES AND MOTIVATION LEADERSHIP SKILLS / The 10 essential skills for leaders 
  • LEADERSHIP / Leadership styles and practical implementation
  • MOTIVATION / Motivation at work implementation and understanding
  • TEAM / Team Performance and team management


  • HUMAN RESOURCES TOOLS AND HOW TO APPLY THEM PERFORMANCE MANAGEMENT / Support and develop individuals and teams
  • SMART GOALS / Implement and set goals and objectives
  • STRESS / Manage Fatigue, stress, and resource management principles


  • COMMUNICATION AND CONFLICT RESOLUTIONCOMMUNICATION / apply effective communication with individuals and teams tools and process
  • CONFLICT MANAGEMENT / How to manage conflict situations and resolutions


​*This course is available on board ask us for your quotation & dates. Can be tailored to individual yacht needs. to [email protected]


We follow the highest standards in the Super Yacht sector / Luxury Vilas / Luxury Airlines 


Copyright © 2024 International Luxury Training

Contents

The IAMI GUEST Foundation Leadership module focuses on managing the challenges when taking on a HoD position and will continue to face; such as how to motivate individuals & teams, effectively communicate, apply resource management principals and manage conflict situations.
IAMI Guest Program Modules are designed as progressive training targeted for ALL onboard "team leaders".
​
Different Leadership Styles
  • Mentoring Teams & Individuals
  • Team Work & Motivating Teams & Individuals
  • Developing Others
  • Developing Empathy, Flexibility & Adaptability
  • Communication Styles & Effective Communication
  • Resource Management & Effective Goal Setting
  • Manage Conflict Situations to a Positive Resolution
Managing Performance
  • Setting SMART Goals
  • Managing Time & Resource

Methodology

Students will have access to all the content of the course on the online platform 24/7. During the course and combining with self study on the platform  the student will attend on class sessions at Barcelona Crew Academy, with our expert teacher, the course focuses on practical experience using a range of quality case studies with of practical situations that you can find onboard, applying the acquired skills.

Certifications

The training provided by Barcelona Crew Academy  includes a Diploma Certificate is awarded by, the Guest Program- IAMI  is a MCA accepted interior training Barcelona Crew Academy is member of  PROFESSIONAL YACHTING ASSOCIATION. 
​
All courses are certified by
IAMI Association & G.U.E.S.T. Program training
We follow the highest standards in the Super Yacht sector

    IAMI GUEST Foundation Leadership

Foundation Leadership

€376.00 - €940.00

IN-CLASS


This course is directed to heads of department/senior positions on board who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.


The Foundation Leadership Module focuses on managing the challenges when taking on a HoD position for the first years as how to motivate individuals & teams, effectively communicate, apply performance management on board, resource management principles, and manage conflict situations.


Duration: 2 days 2 session afternoon intensive from 14:30

Self-study: 15 hours


Contents:


LEADERSHIP STYLES AND MOTIVATION 

  1. LEADERSHIP SKILLS / The 10 essential skills for leaders 
  2. LEADERSHIP / Leadership styles and practical implementation
  3. MOTIVATION / Motivation at work implementation and understanding
  4. TEAM / Team Performance and team management


HUMAN RESOURCES TOOLS AND HOW TO APPLY THEM 

  1. PERFORMANCE MANAGEMENT / Support and develop individuals and teams
  2. SMART GOAL / Implement and set goals and objectives
  3. STRESS / Manage Fatigue, stress, and resource management principles


COMMUNICATION AND CONFLICT RESOLUTION

  1. COMMUNICATION / apply effective communication with individuals and teams tools and process
  2. CONFLICT MANAGEMENT / How to manage conflict situations and resolutions


We follow the highest standards in the Super Yacht sector / Luxury Vilas / Luxury Airlines. 


Copyright © 2024 International Luxury Training
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Interior Management, Event & Destination Planning

€440.00 - €1,100.00

TOTAL PRICE: 1.100€



*A 40% payment will be made in advance for booking reservations, once you have enrolled we will give you access to the system online.



60% of the remaining amount must be transferred 4 days before the Zoom live session or class starts. Instructions will be provided.



Is suitable for senior positions onboard for at least 2 years experience who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.


We start by taking an in-depth look at the Administration and skills required to successfully run the Interior Department. This provides a sound theoretical foundation as well as practical training in creating and using checklists, Standard operating procedures (SOPs), inventories, and interior manuals for all Interior sub-departments (Service, Housekeeping, and laundry) as well as uniform inventories, ordering, and purchasing.


We move on to look at the importance of communication. We review the basics of accounting, budgeting, and financial planning systems as well as an introduction to MLC, flag state regulations, and crew contracts. In addition, we review the necessary skills required for both Event Management and Destination Management for high-end clients.



Course content: Establishing vision, mission, and goals

  • Create, implement, and manage: inventories, checklists, departmental procedures, rosters, and standard operating procedures
  • Interior guidelines for Service, Housekeeping, and Laundry departments
  • How to manage the interior department and sub-departments
  • How to plan, implement, and review professional Administration and Information Management systems including contacts, records, schedules, and standards
  • Employee relations Health, Safety, and Security: HACCP, food safety, Marpol, ISPS, PPE, risk assessment, accidents and near misses, safeguarding
  • Plan and implement Event production and Event Management
  • Plan, implement, and manage Destination management and Itineraries Introduction to MLC, flag regulation, and SEAs
  • Introduction implement and manage Financial Planning systems, accounts & budgeting



Duration: 2 days


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Advanced Leadership & Management

€1,050.00 - €1,200.00

The Course is directed to the Chief Stewardess and heads of Interior of department/senior positions onboard who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.


The Advanced Leadership Module focuses on managing the challenges of the HoD position and developing their knowledge and skills on how to motivate individuals & teams, effectively communicate, implement performance management on board, resource management principles, and manage conflict situations coaching and Mentoring on board.


Duration: 3 sessions intensive afternoons from 14:30 pm + one-to-one sessions for assignments

Self-study: 20 hours


Contents:

  • Importance of Communication with guests and Team
  • Challenges of communication on board
  • Elements of effective communication
  • Listening to positions and being an empathetic leader
  • Communication styles 
  • Constructive feedback
  • Mentoring definition
  • Mentor role principles of guidance
  • Differences between Mentoring, Management and Coaching
  • Key Components of an Effective Mentoring
  • Mentoring theories/models
  • Bullying and harassment Prevention.


Foundation Leadership and the Unit 22 Advanced leadership qualifications which are equivalent to HELM O and HELM M, are recognised by PYA for the CoC of Chief Stewardess


Modality: Available both Online Zoom Live Session or On Class Barcelona


We follow the highest standards in the Super Yacht sector / Luxury Villas / Luxury Airlines 



Copyright © 2024 International Luxury Training
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