Foundation Leadership Unit 17 | in class IAMI GUEST Hod Super Yacht Chief training

Chief Stewardess GUEST III
>
Foundation Leadership Unit 17 | Onclass IAMI GUEST-ONCLASS

Foundation Leadership Unit 17 | Onclass IAMI GUEST-ONCLASS

SKU:

€440.00

€440.00 - €1,100.00

Unavailable

per item

This course is directed to heads of department/senior positions on board who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.

The Foundation Leadership Module focuses on managing the challenges when taking on a HoD position for the first years as how to motivate individuals & teams, effectively communicate, apply performance management on board, resource management principles, and manage conflict situations.

Duration: 2 days

Self-study: 15 hours

Contents:

LEADERSHIP STYLES AND MOTIVATION

LEADERSHIP SKILLS / The 10 essential skills for leaders
LEADERSHIP / Leadership styles and practical implementation
MOTIVATION / Motivation at work implementation and understanding
TEAM / Team Performance and team management

HUMAN RESOURCES TOOLS AND HOW TO APPLY THEM

PERFORMANCE MANAGEMENT / Support and develop individuals and teams
SMART GOAL / Implement and set goals and objectives
STRESS / Manage Fatigue, stress, and resource management principles

COMMUNICATION AND CONFLICT RESOLUTION

COMMUNICATION / apply effective communication with individuals and teams tools and process
CONFLICT MANAGEMENT / How to manage conflict situations and resolutions

Modality: Available both Online Zoom Live Session or On Class Barcelona

We follow the highest standards in the Super Yacht sector / Luxury Vilas / Luxury Airlines

Quantity

Add to Cart

Methodology
Students will have access to all the content of the course on the online platform 24/7. During the course and combining with self study on the platform the student will attend on class sessions at Barcelona Crew Academy , with our expert teacher, the course focuses on practical experience using a range of quality equipment with of practical demonstrations by applying skills.

Certificate
The training provided by Barcelona Crew Academy  includes a Diploma Certificate is awarded by, the Guest Program- IAMI
Barcelona Crew Academy is member of  PROFESSIONAL YACHTING ASSOCIATION. All courses are certified by IAMI Association & G.U.E.S.T. Program training We follow the highest standards in the Super Yacht sector / Luxury Vilas

Requirements
18 years old and over
English fluent

Assessment process
Assessment Criteria is achieved through the assessment process of practical demonstrations by applying skills, supported by Assessments through final exam and assignments testing.

ADVANCED Interior Administration Unit 34

€580.00

An exclusive course teaching how to manage the operational running of a professional interior administration onboard a yacht. Learn to have a good knowledge and a general understanding of how to operate the Interior Information Management System. The course teaches knowledge and understanding of how to implement Standard Operating Procedures for each Interior sub-department and the students learn general knowledge and how to implement procedures.

The transition from Junior to Senior Roles
Health, Safety & Security in the Interior Department
Interior Administrations & Departmental SOPs
Interior Departments Professional Administration Standards
Referral Agencies & Training Providers.
Ethical Code of Conduct: (Yacht Standing Orders).
Interior & Sub-Department Administrations
Interior Departmental Standing Operating Procedures
Interior Sub-departmental Guidelines Books
Interior Information Systems, Checklists, Inventories & Documents
Interior Guest Preference Sheets
Placing & receiving orders & managing feedback
Receiving goods, following safe working practices & quality control of goods
Maintaining well-being for self & others
Monitor personal vision, mission & goals
Communication Problem Solving,
Interior Administrations
Interior Information Management Systems
Interior sub-department SOP's

Schedule: 1 day + self-study at the student's platform

Shop

Interior Management, event & destination planning UNIT 36 Course - Super Yacht HoD interior

€440.00 - €1,100.00

TOTAL PRICE: 1.100€

*A 40% payment will be made in advance for booking reservations, once you have enrolled we will give you access to the system online.

60% remaining amount must be transferred 4 days before the Zoom live session or class starts. Instructions will be provided.

Is suitable for senior positions onboard for at least 2 years experience who are looking to consolidate their knowledge base and potentially build valuable new skills to help them become more effective in their roles.

We start by taking an in-depth look at the Administration and Human Resource skills required to successfully run the Interior Department. This provides a sound theoretical foundation as well as practical training in creating and using checklists, Standard operating procedures (SOPs), inventories, and interior manuals for all Interior sub-departments (Service, Housekeeping, and laundry) as well as uniform inventories, ordering, and purchasing.

We move on to look at the importance of communication and how to develop key Human Resource skills such as how to manage the team and recruitment. We review the basics of accounting, budgeting, and financial planning systems as well as an introduction to MLC, flag state regulations, and crew contracts. In addition, we review the necessary skills required for both Event Management and Destination Management for high-end clients.

Course content: Establishing vision, mission, and goals
Create, implement, and manage: inventories, checklists, departmental procedures, rosters, and standard operating procedures
Interior guidelines for Service, Housekeeping, and Laundry departments
How to manage the interior department and sub-departments
How to plan, implement, and review professional Administration and Information Management systems including contacts, records, schedules, and standards
Human Resources: recruitment, training & development, performance management, employee relations Health, Safety, and Security: HACCP, food safety, Marpol, ISPS, PPE, risk assessment, accidents and near misses, safeguarding
Plan and implement Event production and Event Management
Plan, implement, and manage Destination management and Itineraries Introduction to MLC, flag regulation, and SEAs
Introduction implement and manage Financial Planning systems, accounts & budgeting

Duration: 2 days

Shop

IAMI GUEST Advanced Leadership & Management Unit 22

€1,100.00 - €1,300.00

This course is directed to heads of department/senior positions onboard who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.

The Advanced Leadership Module focuses on managing the challenges of the HoD position and consolidating their knowledge and skills on how to motivate individuals & teams, effectively communicate, implement performance management on board, resource management principles, and manage conflict situations coaching and Mentoring on board.

Duration: 2 days intensive

Self-study: 20 hours

Contents:

Importance of Communication with guests and Team
Challenges of communication on board
Elements of effective communication
Listening to positions and being an empathetic leader
Communication styles
Constructive feedback
Mentoring definition
Mentor role principles of guidance
Differences between Mentoring, Management and Coaching
Key Components of an Effective Mentoring
Mentoring theories/models

Foundation Leadership and the Unit 22 Advanced leadership qualifications which are equivalent to HELM O and HELM M,

Modality: Available both Online Zoom Live Session or On Class Barcelona

We follow the highest standards in the Super Yacht sector / Luxury Vilas / Luxury Airlines

Shop

Foundation Leadership Unit 17 | Onclass IAMI GUEST-ONCLASS

More information

ADVANCED Interior Administration Unit 34

Interior Management, event & destination planning UNIT 36 Course - Super Yacht HoD interior

IAMI GUEST Advanced Leadership & Management Unit 22

BCREW

Courses

Agenda