Senior to Chief Steward/ess - Full Pack
DISCOUNT PACKAGE:
Total Price: 4.005€ -15% discount applied
Discount price: 3.404,25€
Online price -10% discount applied
Discount price: 2.992,50€
*A 40% payment will be made in advance for booking reservations, once you have enrolled we will give you access to the system online.
60% of the remaining amount must be transferred 4 days before the Zoom live session or class starts. Instructions will be provided.
This pack contains the most important basic modules for the senior stewardess level. You will learn how to apply different service styles onboard, techniques, and etiquettes and will learn to implement and manage Food and beverage standards operating service SOP procedures. Also, about good food hygiene practices and providing an advanced approach to wine, how to manage wines on board, creation of the Yacht wine list, and wine advanced food pairing.
Leaving to the next level to advance competence and skills. Learn how to implement and create SOP to better improve and manage service on board, gain in-depth knowledge of advanced housekeeping and laundry, also you will learn how to manage the guest's preferences and concierge skills. How to lead & manage your team on board.
This pack contains:
- Advanced Service/Silver Service Unit 5: An exclusive course teaching how to apply different service styles onboard the customs, techniques, and etiquette associated with traditional Silver Service as well as other relevant service styles. The course is instructive, practical, and interactive and includes different setups of the table, different types of Services, Silver service, Champagne and wine Services, Caviar services, and Coffee services. Implement and manage Food and beverage SOP procedures. Supervisory skills and organization for guest service. Students will have developed a 5* standard service skill set and good knowledge of luxury menu items.
- Food Safety & Hygiene Level 2: Recognized by MCA this Food Safety & Hygiene course is aimed at providing Level 3 Award in Supervising Food Safety in Catering BSC (Food Safety Level 3) is a must for all Chefs on board or heads of departments with Supervisory role on board a Super Yacht.
- Advanced Valet- Butler Service Unit 9: Focus is given to applying efficient valet services such as handling guest clothing and accessories, suitcase packing techniques, and wardrobe management. clothing, shoe care, ironing and pressing different items, and handling and packing delicate items.
- Foundation Leadership & Management Unit 17: This course is directed to heads of department/senior positions onboard who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams.
- Advanced Interior Administration Unit 34: An exclusive course teaching how to manage the operational running of a professional interior administration onboard a yacht. Learn to have a good knowledge and a general understanding of how to operate the Interior Information Management System.
- Advanced Wine Appreciation Level 2 Unit 13: You will learn professional and practical sommelier service skills, along with knowledge of grape varietal, styles, and climatic influences terror, that allow you to recommend and guide guests through the wine list as well as build creating a wine menu Principles of wine rotation and storage, learn to recommend for food pairing.
- Advanced Cigar Expert Service Unit 6:Enjoy an interactive cigar training covering the cigar essentials including the history of cigars, growing regions, the cigar different, sizes, appreciation body, strength and flavors, Top brands, Luxury cigar service on board, smoking, cutting protocol, and storing and care, final Cigar appreciation and Whisky pairing.
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Duration: 4 days
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Students will have access to all the content of the course on the online platform 24/7. During the course and combining with self study on the platform the student will attend on class sessions at Barcelona Crew Academy , with our expert teacher, the course focuses on practical experience using a range of quality equipment with of practical demonstrations by applying skills.
Certificate
The training provided by Barcelona Crew Academy includes a Diploma Certificate is awarded by, the Guest Program- IAMI is a MCA accepted interior training Barcelona Crew Academy is member of PROFESSIONAL YACHTING ASSOCIATION.
All courses are certified by
IAMI Association & G.U.E.S.T. Program training
We follow the highest standards in the Super Yacht sector
Requirements
- 18 years old and over
- English fluent
Assessment process
Assessment Criteria is achieved through the assessment process of practical demonstrations by applying skills, supported by Assessments through final exam and assignments testing.
