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Senior Steward/ess to Chief Steward/ess Pack – Leadership, Management & Service Excellence

SKU:
€2,091.00
836.4 2091 €836.40 - €2,091.00
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per item

DISCOUNT PACKAGE:

Total Price: 2.460€ - 15% discount applied

Discount price: 2.091€


*A 40% payment will be made in advance for booking reservations, once you have enrolled we will give you access to the system online.


60% of the remaining amount must be transferred 4 days before the Zoom live session or class starts. Instructions will be provided.



This pack contains:


  • Advanced Food and Beverage Service/ Silver Service Unit 5: An exclusive course teaching how to apply different service styles onboard the customs, techniques, and etiquette associated with traditional Silver Service as well as other relevant service styles. The course is instructive, practical, and interactive and includes different setups of the table, different types of Services, Silver service, Champagne and wine Services, Caviar services, and Coffee services. Implement and manage Food and beverage SOP procedures. Supervisory skills and organization for guest service. Students will have developed a 5* standard service skill set and good knowledge of luxury menu items. 


  • Advanced Cigar Expert: Focus is given to mastering cigar essentials, including the history of cigars, key growing regions, cigar formats and sizes, and how to assess body, strength, and flavor profiles. Training also covers top premium brands, luxury cigar service on board, correct smoking and cutting protocol, as well as proper storage, humidity control, and cigar care. The course concludes with a guided cigar appreciation and whisky pairing experience.


  • Interior Yacht Administration Unit 34: includes training on departmental SOPs, standards of professionalism, and maintaining a code of conduct aligned with yacht orders. The unit guides participants through handling sub-department tasks, using information systems, maintaining checklists, inventories, and guest preference sheets, 


  • Foundation Leadership & Management Unit 17: This course is directed to heads of department/senior positions onboard who have a responsibility within their appointed roles to understand the impact of leading individuals and their department teams. 




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