Become a Head of Service - CoC Pack
SKU:
€1,210.00
€1,210.00 - €3,026.00
per item
Become a Head of Service – CoC Pack is a professional training programme designed to perfect the advanced service, leadership and administrative skills required to perform confidently as a Head of Service, aligned with CoC standards. It supports career progression on board by strengthening service excellence, guest experience, and supervisory performance.
DISCOUNT PACKAGE:
Total Price: 3.560€ -15% discount applied
Discount price: 3.026€
Location: Barcelona
*A 40% payment can be made in advance for booking reservations, the remaining amount must be transferred 4 days before the course starts. Instructions will be provided.
GUEST Unit 34 – Interior Administration
Plus completion of TWO of the following auxiliary courses:
Sea Service / Maritime Service:
Duration: 5 days
*Food Safety & Hygiene Level 2 can be added to the program as it is mandatory to work onboard.
This pack is for developing your knowledge and skills for a Stewardess who wants to become a Head of Service (Previously experience in Service as a Senior Stewardess) Diplomas of the 5 modules will be provided and are part of the CoC.
For more information on how to get certified, consult the official page of the GUEST PROGRAM or SUPERYACHTINDUSTRYCAREERS.
DISCOUNT PACKAGE:
Total Price: 3.560€ -15% discount applied
Discount price: 3.026€
Location: Barcelona
*A 40% payment can be made in advance for booking reservations, the remaining amount must be transferred 4 days before the course starts. Instructions will be provided.
GUEST Unit 34 – Interior Administration
- Implementation of Standard Operating Procedures.
- Procedures for each Interior sub-department.
- General interior administration knowledge.
- Practical application of onboard procedures.
- Advanced onboard service styles.
- Silver Service techniques, etiquette, and standards.
- Table setup and service preparation.
- Practical and interactive guest service training.
- Advanced cocktail-making techniques.
- Latest international cocktail trends.
- Practical and theoretical mixology training.
- Knowledge of professional bar equipment and ingredients.
- Development of advanced bartending skills onboard.
- Professional sommelier service skills.
- Knowledge of grape varieties, wine styles, and terroir.
- Wine list recommendations and guest guidance.
- Wine menu creation.
- Wine rotation, storage, and food pairing principles.
- Introduction to HoD responsibilities.
- Motivation of individuals and teams.
- Effective onboard communication.
- Performance management and resource management principles.
- Conflict management onboard.
Plus completion of TWO of the following auxiliary courses:
- GUEST Unit 44 Yacht Mental Health & Wellbeing
- GUEST Unit 11 Barista & Hot Beverages
- GUEST Unit 06 Cigar Service
- GUEST Unit 10 Floristry & Plant Maintenance
- Yacht Interior Training Record Book
- STCW (A-VI/4-1) Medical First Aid
- RYA Powerboat Level 2 or Tender Driver License
- MCA Yacht Rating Certificate
Sea Service / Maritime Service:
- Verified 12 mths Yacht Service with 30 guest days OR
- Verified 3 seasons on a Charter Vessel with 30 guest days
Duration: 5 days
*Food Safety & Hygiene Level 2 can be added to the program as it is mandatory to work onboard.
This pack is for developing your knowledge and skills for a Stewardess who wants to become a Head of Service (Previously experience in Service as a Senior Stewardess) Diplomas of the 5 modules will be provided and are part of the CoC.
For more information on how to get certified, consult the official page of the GUEST PROGRAM or SUPERYACHTINDUSTRYCAREERS.
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Methodology
Students will have access to all the content of the course on the online platform 24/7. During the course and combining with self study on the platform the student will attend on class sessions at Barcelona Crew Academy , with our expert teacher, the course focuses on practical experience using a range of quality equipment with of practical demonstrations by applying skills. Certificate The training provided by International Luxury Training includes a Diploma Certificate is awarded by, the Guest Program- IAMI is a MCA accepted interior training International Luxury Training is member of PROFESSIONAL YACHTING ASSOCIATION. All courses are certified by IAMI Association & G.U.E.S.T. Program training. We follow the highest standards in the Super Yacht sector. Requirements
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